Cookies

Lookatme sites may place a text file called a cookie in the browser directory of a user’s device. A cookie is a small piece of information that a website stores in a web browser and can retrieve later. Cookies set by Lookatme cannot be read by any other website.

How the information is used

Cookies are used to enable access to the site, facilitate transactions, support client service, enhance product and service development, conduct marketing analysis, and tailor the user experience to individual preferences. Cookies also help to streamline site navigation and identify sections of the service most relevant to each user.

Strictly necessary cookies

Certain cookies are essential for Lookatme sites to function. Without these cookies, features such as search, browsing, saving asset lists, and retrieving past transactions may not work correctly. Cookies also enable Lookatme to identify the information a user has consented to provide and are essential to providing each user with access to their authorised personal information. These cookies do not store personally identifiable information.

Disabling cookies on a Lookatme site

Users can disable or delete cookies through their browser settings at any time. Disabling Lookatme cookies will affect site performance and reduce functionality, as these cookies are essential to the operation of Lookatme sites.

Consent to the use of cookies When a user first registers to use a Lookatme site, a pop-up permission request asks for consent to use cookies. Users can decline and cancel the registration at that point. A registered user may also deregister their account at any time.

Site cookies

i18nextLng – Stores the user’s locale preference
rft – Contains the user’s JWT refresh token
act – Contains the user’s JWT refresh token
dash-layout – Stores cosmetic layout preferences
paletteMode – Stores preferred theme mode

Third-party cookies

Operators of Lookatme sites may request the use of third-party cookies, such as those from Google Analytics, for the purpose of site analytics. These cookies may collect information about how users interact with the site and may store data in countries outside the country where the site is hosted.

Google Analytics

Where Google Analytics is enabled, the gtag.js library sets the following cookies:

_ga – Default expiration 2 years; used to distinguish users
ga – Default expiration 2 years; used to persist session state

Users who do not wish to share their site usage data with Google Analytics can install the Google Analytics opt-out browser add-on, which is available for Microsoft Edge, Google Chrome, Mozilla Firefox, Apple Safari, and Opera.

SmartFrame cookies

SmartFrame third-party cookies may be used on Lookatme sites for managing image viewing sessions and analytics:

SF_TRACKING_STM – Attributes recent referral information and measures SmartFrame viewing time
SF_TRACKING_UTM – Captures original referral information, identifying where a visitor came from
SF_TR_SESSION – Stores a unique session ID to manage the user session on the site